Generative Avatars
with Artificial Intelligence
V·E·G·A is the new generation of virtual avatars.
AI-enabled devices that innovate the way we interact with technology.
V·E·G·A is the new generation of virtual avatars.
AI-enabled devices that innovate the way we interact with technology.
The Artificial Intelligence is humanized through more natural and fluid conversations. The avatars V-E-G-A are intelligent agents that transform communication, training and customer service.
V-E-G-A Trainer is the proprietary system training system that allows you to customize in minutes both the physical appearanceas the personality y sources of information. All this without the need for previous technical or programming knowledge.
Automation should not mean a cold or impersonal experience. Designing fluid, intuitive and empathetic conversational interactions improves the connection with users and strengthens their loyalty. In addition, AI agents are available 24/7, in multiple languages and channels, ensuring simultaneous and scalable attention.
Manual operational tasks consume valuable time and limit efficiency. Automation reduces costs and at the same time frees employees from routine tasks to focus on more strategic activities for the company.
We know that without standardized processes or clear guidelines, the quality of customer service can be affected. This IA tool adapts to the communication and identity of each company, ensuring consistency and reinforcement of the brand image in every interaction.
Monitoring interactions in real time allows you to better understand your customers, anticipate their needs and optimize your business strategies. AI agents bring together all the insights and user conversations with the brand at a single point. Bringing together quantitative and qualitative analysis.
In the quest for company automation, V·E·G·A Trainer is born as a revolutionary tool to humanize the digital interaction between brands and users. This AI avatar training platform is designed to optimize processes, reduce operational costs and improve customer and employee experience. Through its easy and intuitive interface it is possible to configure in a matter of minutes the physical appearance, personality, knowledge and specific functions of intelligent agents.
Astún
❯ Project
Astún becomes the first smart resort in the Pyrenees. Through Blanca, its virtual assistant, the ski resort sets new standards in the experience of skiers. With a new information portal on the slopes, services and the snow report; in addition to answering specific questions from users. All to digitally transform mountain tourism.
❯ Role: Customer Service
Improve customer service with instant and empathetic responses. Detecting emotions and adapting the tone. Available 24/7 in multiple languages and channels, ensuring brand consistency.
Caravan Fragrances
❯ Project
Grupo Saphir Parfums has a new intelligent personal shopper to serve all its customers. With the idea that in every online and physical point of sale in Spain Caravan can offer a one-to-one recommendation. Complete the test or ask her directly about your lifestyle or event and Fabiola will be able to offer you the best perfume among more than 125 references.
❯ Role: Commercial Agent
A company representative who attends to queries, makes recommendations and participates in the entire customer journey. From the welcome to the purchase and payment process. All in an automated and personalized way for each user. Revolutionizing the shopping experience in both online and physical channels.
Santen - VML Health
❯ Project
Santen celebrates 10 years of innovation in glaucoma and celebrates in style with an event featuring an AI as a speaker. In addition to moderating, Shin plays a key role as a content facilitator. If there are any questions, Shin can answer them in parallel while the meetings are taking place, as she is trained with all the medical literature covered in the conference.
❯ Role: Moderate events
The future of events is in the experience. From personalized welcomes for each attendee, to the figure of a presenter or moderator who guides throughout the day, to brand ambassadors who interact in real time. AI avatars enable the creation of more fluid, efficient and unforgettable events.
La Torre Outlet
❯ Project
Combining creativity, technology and Christmas spirit, Turrón is born, the virtual mascot of La Torre Outlet. Turrón offers personalized recommendations, a direct line to Santa Claus and Christmas stories where you are the protagonist. An AI experience that positions the mall at the forefront of innovation.
❯ Role: Marketing
Drive interactive and personalized campaigns by adapting messages in real time based on language, channel or profile. Create immersive and disruptive experiences while collecting key data to optimize strategies and improve ROI.
❯ Project
Doctor Axel is an example of an intelligent agent use case in healthcare. The AI avatar is trained with information about the different areas of the hospital and the appointment management system. All to provide a fast and personalized user experience in welcoming you to the facility. It answers frequently asked questions, helps you find your way around and reduces waiting times.
❯ Role: Customer Service
Improve customer service with instant and empathetic responses. Detecting emotions and adapting the tone. Available 24/7 in multiple languages and channels, ensuring brand consistency.
Marquis Tower
❯ Project
Personalize the attention of each guest, multilingual, available 24 hours a day and from any device. Meet Valeria, the virtual assistant of the five-star Torre del Marqués complex. She is ready to offer all kinds of recommendations to guests about hotel services and places to visit in the Matarraña area (Teruel).
❯ Role: Customer Service
Improve customer service with instant and empathetic responses. Detecting emotions and adapting the tone. Available 24/7 in multiple languages and channels, ensuring brand consistency.
BLANCA (ASTUN)
TURRÓN (THE OUTLET TOWER)
FABIOLA (CARAVAN FRAGRANCES)
VALERIA (TOWER OF THE MARQUIS)
DOCTOR AXEL
SHIN (VML HEALTH)
Astún
❯ Project
Astún becomes the first smart resort in the Pyrenees. Through Blanca, its virtual assistant, the ski resort sets new standards in the experience of skiers. With a new information portal on the slopes, services and the snow report; in addition to answering specific questions from users. All to digitally transform mountain tourism.
❯ Role: Customer Service
Improve customer service with instant and empathetic responses. Detecting emotions and adapting the tone. Available 24/7 in multiple languages and channels, ensuring brand consistency.
Marquis Tower
❯ Project
Personalize the attention of each guest, multilingual, available 24 hours a day and from any device. Meet Valeria, the virtual assistant of the five-star Torre del Marqués complex. She is ready to offer all kinds of recommendations to guests about hotel services and places to visit in the Matarraña area (Teruel).
❯ Role: Customer Service
Improve customer service with instant and empathetic responses. Detecting emotions and adapting the tone. Available 24/7 in multiple languages and channels, ensuring brand consistency.
La Torre Outlet
❯ Project
Combining creativity, technology and Christmas spirit, Turrón is born, the virtual mascot of La Torre Outlet. Turrón offers personalized recommendations, a direct line to Santa Claus and Christmas stories where you are the protagonist. An AI experience that positions the mall at the forefront of innovation.
❯ Role: Marketing
Drive interactive and personalized campaigns by adapting messages in real time based on language, channel or profile. Create immersive and disruptive experiences while collecting key data to optimize strategies and improve ROI.
❯ Project
Doctor Axel is an example of an intelligent agent use case in healthcare. The AI avatar is trained with information about the different areas of the hospital and the appointment management system. All to provide a fast and personalized user experience in welcoming you to the facility. It answers frequently asked questions, helps you find your way around and reduces waiting times.
❯ Role: Customer Service
Improve customer service with instant and empathetic responses. Detecting emotions and adapting the tone. Available 24/7 in multiple languages and channels, ensuring brand consistency.
Caravan Fragrances
❯ Project
Grupo Saphir Parfums has a new intelligent personal shopper to serve all its customers. With the idea that in every online and physical point of sale in Spain Caravan can offer a one-to-one recommendation. Complete the test or ask her directly about your lifestyle or event and Fabiola will be able to offer you the best perfume among more than 125 references.
❯ Role: Commercial Agent
A company representative who attends to queries, makes recommendations and participates in the entire customer journey. From the welcome to the purchase and payment process. All in an automated and personalized way for each user. Revolutionizing the shopping experience in both online and physical channels.
Santen - VML Health
❯ Project
Santen celebrates 10 years of innovation in glaucoma and celebrates in style with an event featuring an AI as a speaker. In addition to moderating, Shin plays a key role as a content facilitator. If there are any questions, Shin can answer them in parallel while the meetings are taking place, as she is trained with all the medical literature covered in the conference.
❯ Role: Moderate events
The future of events is in the experience. From personalized welcomes for each attendee, to the figure of a presenter or moderator who guides throughout the day, to brand ambassadors who interact in real time. AI avatars enable the creation of more fluid, efficient and unforgettable events.
(topics set with concrete answers)
(Name, personality, conversational tone and general functions)
(topics set with concrete answers)
(Name, personality, conversational tone and general functions)
(Activate specific functions)
(topics set with concrete answers)
(Name, personality, conversational tone and general functions)
(Activate specific functions)
An avatar allows you to go one step further. It allows you not only to provide information about your company or project in an automated way. TIt also allows you to add layers of personality, physical appearance, nonverbal communication that enrich the experience and allow you to customize and humanize all the interaction withn AI. It is a "putting a face" to Artificial Intelligence, have a visual representation of your brand that conveys its essence.
Thanks to its ability to automate and at the same time personalize each interaction with each user, AI avatars can be adapted to both marketing, customer service and customer support contexts. commercial function, as well as in training and technical assistance contexts. They also become brand ambassadors, which can have an impact on events and community functions.icative. In addition, thanks to their training and customization, they can adapt their operation to different sectors: virtual butlers in hotels, influencers virtual in retail or assistance in the onboarding and booking of hospital appointments.
V-E-G-G-A goes beyond what is offered by a chatbot traditional. While the chatbots often follow predefined flows, V-E-G-A offers a more fluid and natural interaction. Its personalization capabilities, which include a visual presence, voice and tone aligned with your brand, make it a more effective and engaging tool.tive. In addition, it is specifically trained on your company's content, ensuring consistent and contextual responses.
V-E-G-A allows full customization in terms of appearance, voice, tone and responses. Its Artificial Intelligence adapts to the user's behavior and emotions, understanding their needs and providing accurate responses. The avatar can be integrated into various channels, such as your website, webapp and even interactive physical totems. This facilitates its implementation and use in different environments.
Yes, V-E-G-A Trainer is an AI avatar training platform designed to be intuitive and accessible, even without technical knowledge. In minutes and in just a few clicks you will be able to customize your avatar. and update your content. In addition, we provide you with support, analytics and tutorials so that you always have help at any stage of the implementation.
This model of AI avatars cannot be integrated in the format frame on web pages. However, you can generate connection links as new tabs. Always keeping in touch with all the information on the client's website thanks to your training. However, you can contact our sales representatives to see ways of implementing this type of more personalized Artificial Intelligence services.
Absolutely. In addition to the change in clothing, voice and aspect among the avatar library there is the possibility to create a custom avatar. So that it aligns perfectly with your brand identity and your company's needs. To do so, please contact us for additional items.
In a period of 48-72h from the meeting with one of our commercials it is already possible to have the link to the avatar of your company so that you can train and customize it. We will accompany you in the process at all times.
This model of AI avatars is only available on the web. To connect it with an application it would be through a CTA that from the App connects with its URL in the mobile browser. The function of APIs in this model of AI avatars is not available, however, you can contact our sales representatives to see ways to implement this type of more personalized Artificial Intelligence services.
The support of our technical team for your avatar depends on the plan you choose. In the BASIC version you will have a wide range of tutorials and 4h of our team to help you in the training process. In the PREMIUM plan, both tutorials and 8 hours of our team's training are included. On the other hand, the CUSTOM option has a personalized support plan, with all the accompaniment you need. This way, you will always have the help you need to get the most out of your avatar. Our BASIC, PREMIUM and CUSTOM plans are designed to suit different needs. The BASIC plan is ideal for small projects where you are looking to automate customer service. in connection with the documents and avatar knowledge. The PREMIUM plan is aimed at those looking for more customization, user capacity and support. The CUSTOM plan is intended to be a more tailored option.both in terms of the avatar's appearance as well as in the opinteraction and support. See our section on Pricing for more information.
The support of our technical team for your avatar depends on the plan you choose. In the BASIC version you will have a wide range of tutorials and 4h of our team to help you in the training process. In the PREMIUM plan, both tutorials and 8 hours of our team's training are included. On the other hand, the CUSTOM option has a personalized support plan, with all the accompaniment you need. This way, you will always have the help you need to get the most out of your avatar.
Yes, we offer a free trial option for you to explore the functionalities of the V-E-G-A AI training platform. Trainer before committing to a subscription plan. In addition, our sales team and consultants will be available for consultation.
The CUSTOM plan has additional options to help you get the most out of your avatar. You will be able to add languages and access additional voices. You will be able to purchase extra question packs and also support packs from our technical team. In addition, you can even create a completely customizable character. measure as well as access to hardware options, such as integration into physical totems.
At the end of the subscription year, you can renew your annual V-E-G-A plan with special conditions that are only available for this plan. This makes it easier to continue with the service with a lower annual renewal fee.
Personal data is managed under strict privacy and cybersecurity standards, complying with European regulations such as the RGPD code. All information is processed securely ensuring transparency and traceability. Basically, all data is treated anonymously. In more personalized options, a user and password system will be created beforehand to help protect the identity of users.
Yes. V-E-G-A incorporates advanced cybersecurity measures from our experts in the field to protect both the company information it handles and the information generated in user interactions. Ensuring the confidentiality and security of data at all times.
Yes, not only because Imascono Art, developer of V-E-G-A, is a European technology company, but also because one of our goals is that all our digital products have the maximum privacy and data protection measures. V-E-G-A complies with all regulations, including the RGPD. This guarantees that all information handled by the avatar is treated securely and confidentially, respecting the rights of users and the data protection policies of your company.
Yes, from the V-E-G-A training platform. Trainer you can select the areas and topics that your avatar will not talk about. A measure that helps ensure that the AI avatar complies with the communication and branding code of each company. The V-E-G-A avatar is programmed to focus on topics relevant to your company and provide accurate and controlled information, preventing it from accessing or responding to content outside its authorized scope.
Yes, from the V-E-G-A platform Trainer you will be able to control everything the avatar says. Its training is based exclusively on the documents, information sources and specific content that you upload to the knowledge section. In addition, in the personality section you will be able to you can focus on how to deal with those topics, personality, tone of language and topics blocked by company policy. All this training is done from the platform without the need for prior technical or programming knowledge. The goal is to ensure that the information shared by your AI avatar is accurate, reliable and aligned with your brand.
Write to us and tell us about your project.